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Check Voicemail 

This page provides instructions for checking voice mail using a Cisco IP Phone.  The model used in this instruction set is a Cisco IP Phone 7965, however, the process is identical for the Cisco IP Phone 7962 though the screen shots may vary.
Quick Links to sections in this article:   
Check Voicemail From...     Office  Another Extension       Outside Line 
 Other Instructions
 Playback Options     
Checking Voicemail Messages from your Office: Step 1:On your phone, press the messages key. Step 2:When prompted enter your 4 digit PIN number using the keypad and press #. The default PIN Number is 1899, for security purposes please change your PIN Number using the instruction found on the page Changing Voicemail PIN. Messages Pin Checking Voice Mails from Another Extension:

Step 1:Press the messages key.

Step 2:Press the * key.

Step 3:Enter your extension followed by the # key.

Step 4:Enter your PIN followed by the # key.


Checking Voice Mails from an Outside Line:

Step 1:Dial 717-361-1200.

Step 2:Press the * key.

Step 3:Enter your extension followed by the # key.

Step 4:Enter your PIN followed by the # key.

Playback Controls:
4 - Slow down the message.
6 - Speed up the message.
8 - Pause the message.
# - Skip message.


 Voicemail Commands:
After a message is complete or is paused a voicemail command can be entered.

 1         
 Repeat Message
 2  Save
 3  Delete
 4  Reply
 5  Forward
 6  Mark as New
7
 Skip Back
 9  Message Properties
 *  Cancel
 0  Help


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 Author: burkholderr Last Updated: 8/29/2014 2:06 PM   Page Views: 2347
<< Change Voicemail PIN Check Voicemail  Voicemail Commands >>
helpdesk.etown.edu/helpconsole2012/kb/default.aspx?pageid=checking_voicemail