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Remove Symantec
With the shift to Cisco AMP for Endpoints, Symantec is no longer required on your computer. The program can remain on your device indefinitely, but it will not function and ITS advises that you remove it to save space.
Quick links to sections in this article:
PC - Remove Symantec (Preferred Method)
Step 1:Click the Windows button and select Settings.
Step 2:
Click System.
Step 3:
Click Apps & features.
Step 4:Type "symantec" into the search bar. Click Symantec Endpoint Protection.
Step 5:
Click Uninstall.
Step 6:Click Uninstall.
PC - Remove Symantec with CleanWipe
Use CleanWipe if the preferred method for removing Symantec does not work.
Warning: CleanWipe removes ALL Symantec programs, not just the Endpoint Protection or AntiVirus program. If you would like to keep these other Symantec programs, make sure you can reinstall then after running CleanWipe. A warning from CleanWipe: "...SCSCleanWipe is an unsupported Symantec tool provided as a fallback resource in case a regular uninstallation cannot properly commence. The tool is provided as an 'as is' state and Symantec takes no resposibilities with any unforseen errors resulting from usage of the tool."
Step 1:Download the file: SCSCleanWipe.
Step 2:
Save the file to your desktop and close your web browser.
Step 3:
On your desktop, double click SCSCleanWipe.zip.
Step 4:
Double click SCS_CleanWipe.bat.
Step 5:
Click Extract.
Step 6:
Click Extract all. 
Step 7:
After the files have been extracted, the SCSCleanWipe folder will reopen.
Step 8:Double click the Docs folder. 
Step 9:
Open CS CleanWipe Users Guide for instructions on using the program.
Step 10:
In the SCSCleanWipe folder, double click SCS_CleanWipe.bat to run the program.
Step 11:
After Symantec has been removed, you can delete any CleanWipe files.
Mac - Remove Symantec
Note: To use this tool, you must be logged in to the Macintosh with an Administrator account with a non-blank password.
If you have upgraded to High Sierra, Symantec will no longer work on your Mac. Follow these instructions to uninstall it, then reinstall using this link.
Step 1: Download RemoveSymantecMacFiles.zip.
https://support.symantec.com/content/dam/mac/tools/RemoveSymantecMacFiles.zip
Step 2: Click the arrow next to the RemoveSymantecMacFiles file that you downloaded so that the file expands. Right click RemoveSymantecMacFiles.command select Open With > Terminal.
Step 3: Type your Mac OS X password, and then press [Return].
Note: When you type, no characters appear.
Step 4: Type [1], to remove all Symantec files and folders and then press [Return].
Step 7: If asked to restart the computer, type [y] and then hit [Return]. Your computer will restart.
Step 8: Close out of the terminal window if it still appears.
| Author: karperc | Last Updated: 6/20/2018 4:08 PM | Page Views: 5035 |
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